Policies & Legal
Our policies, in the open
Everything that governs how Nexora works — from payments and privacy to attendance and conduct. Clear, accessible, and always up to date.
Legal
The agreements that govern payments, data, and your use of Nexora's services. Please review these before enrolling.
Terms of Service
The terms governing your use of Nexora English Academy's website, courses, and services.
ReadPrivacy Policy
How Nexora English Academy collects, uses, protects, and shares your personal information.
ReadRefunds & Cancellations
When you can cancel an enrolment or request a refund, and how refunds are processed.
ReadAcademy Policy
How the Academy runs day to day — the standards and procedures every student and tutor works to.
Attendance Policy
Our expectations for class attendance, punctuality, absence reporting, and participation.
ReadStudent Code of Conduct
The standards of behaviour expected from every Nexora student.
ReadLesson Cancellation & Rescheduling
How to cancel or reschedule individual lessons, and how notice periods work.
Read